Information Technology Department
The Mahanoy Area School District Information Technology Department is committed to providing easy-to-access and groundbreaking
technologies that will allow students to excel in their educational endeavours.
Please be aware that if you are using an older web browser, you may not receive the full experience as it was designed. As such, the Mahanoy Area IT Department recommends that you use a modern browser; Mozilla Firefox and Google Chrome are highly recommended.
Technology Coordinator Assistant
Requesting a Help Desk Ticket
If You Are Using a Computer Connected to the MA Bears NetworkYou can use the following link to access our Help Desk, provided you are connected to MA Wifi. Please be sure to complete all of the appropriate information regarding your issue, and it will be resolved as soon as possible.
If You Are Not Using a Computer Connected to the MA Bears NetworkIf you are not using a computer connected to the MA Bears network, and still wish to file an IT Services ticket, you can email your problem to the following address:
When composing your email, please be sure to include your name, information regarding your problem, as well as where you may be contacted (e.g. a room number). This email service is automatically checked, and you should receive a computer generated ticket stub once it is submitted.